Frequently Asked Questions

We’ve compiled answers to the most common questions about our products and services. If you don’t find the answer here, feel free to Contact Us for further assistance.

Collapsible content

What types of hair do you offer?

We offer a variety of high-quality hair types, including 100% virgin and Raw hair, Brazilian, Burmese, and Vietnamese textures. Our wigs and extensions come in various styles such as straight, wavy, and curly to match your desired look.

How long does shipping take?

Shipping typically takes 5-7 business days within the U.S depending on the location. You will receive a tracking number once your order has shipped.

Do you accept returns or exchanges?

Please See our Return Policy for full details.

How do I care for my Yoli Opulence Hair products?

To ensure longevity and maintain the quality of your hair:

  • Gently wash your extensions or wigs with sulfate-free shampoo and conditioner.
  • Air dry or use a low-heat blow dryer.
  • Store your wigs and extensions properly in a satin or silk bag to prevent tangling and damage.

Check out our Hair Care Guide for more detailed instructions.

How long will my Yoli Opulence Hair last?

With proper care, our wigs and extensions can last up to 12 months or more, depending on the product and how often it’s worn. Our high-quality hair is designed to maintain its softness and durability with consistent care.

Do you offer discounts?

Yes. Join our email list and you'll receive 10% off your first online order. You can also join Yoli Rewards, our free loyalty program, to earn points on every purchase and turn them into savings. Discounts apply to online orders at yoliopulence.com.

How do I get 10% off?

Simply sign up for our email list using the form on our website, and your 10% off code will arrive in your inbox. You'll also be the first to hear about new arrivals and exclusive offers.

What is Yoli Rewards?

Yoli Rewards is our free loyalty program. You'll earn 100 points just for creating an account and 1 point for every $1 you spend online. Redeem 250 points for $10 off, 500 points for $25 off, 750 points for free shipping or 1,000 points for $50 off. Points never expire as long as your account stays active.

Can I earn rewards for referring a friend?

Yes. Share your personal referral link from the Rewards icon on our website. You'll earn 300 points when your friend places their first order, and they'll receive 150 points just for joining.